News
MEET THE INVESTOR 2; Aspex Gallery, Vulcan Buidling, Gunwharf Quays, Portsmouth.
On Monday 14th July 2008 from 2 - 4.30pm we held an event aimed at providing those with social enterprise ideas, or wishing to expand a social enterprise the opportunity to come along and gain some free funding and investment advice. The afternoon was a success with stands from organisations such as Triodos Bank, Enham Business Ability, Business Link and Enterprise First and over 50 attendees. We also ran 3 workshops and would like to thank Coffin Mew LLP, Charity Bank and S.E. Loan Fund for their involvement in these workshops.
We also ran a Masterclass on the day of the exhibition, which was aimed at discussing social enterprise and local development. Andrew Robinson of CCLA Investment Management Ltd was the speaker at the Masterclass, which was attended by senior personnel from local organisations such as Learning Links, Portsmouth Housing Association, Lloyds TSB, University of Portsmouth and Express FM and staff from Local Authorities: Portsmouth City Council and Eastleigh Borough Council.
CUSTOMER FEEDBACK
Here at South Coast Moneyline we are proud of the service that we offer, but in order to provide the best service possible, we asked our clients to complete a questionnaire and share some of their views with us.....
99% of customers would recommend SCML to others and felt we offered a good deal.
52% of customers would have been forced to use a high interest doorstep lender if they hadn't taken out a loan with us.
When asked whats ways we could improve our service, one client suggested that it would be beneficial to receive more regular statements from us. To show that we do listen, we have now made arrangements so that clients receive two statements per year. These are issused via Street-UK, the company who now assist with our banking process.
We also asked what a difference SCML had made to peoples lives:
"Helped a huge amount, no hidden fees or charges and affordable fortnightly re-payments"
"SCML helped me when no one else except for high interest doorstep lenders would"
"I wish I had known about SCML much earlier. I am very pleased to be a customer now and would very much recommend them to anyone"